Returns & Exchanges
At ALLFENIX, we want you to be completely satisfied with your high-performance activewear. If your gear isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the apparel is unworn, unwashed, and in its original condition.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it securely to your parcel, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse team inspects your return for quality compliance, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing